How to Prepare for the Initial Appointment

If your child—or a child in your care—has an upcoming appointment at the Children’s Advocacy Center (CAC) of Portage County, we want you to feel supported and informed every step of the way.

It’s important to gently let your child or teen know about the appointment. You can assure them that the CAC is a safe place where they can speak openly and be heard by caring professionals. Try to avoid asking detailed questions or discussing the situation ahead of time, as this can be overwhelming.

Here are some simple and supportive things you can say:
💬 “I’m here for you.”
💬 “I love you.”
💬 “I believe you.”

If you have any questions or just need someone to talk to before the appointment, please don’t hesitate to call us at 330-297-8838.

What to Expect at the Appointment

You’ll find us inside University Hospitals Portage Medical Center at:
6847 North Chestnut Street, Ravenna, OH
Please enter through the main lobby doors and let the front desk know you’re here for an appointment with the Children’s Advocacy Center.

Appointments typically last between 2–3 hours. During your visit:

  • Your child or teen will meet with a nurse practitioner who is specially trained in forensic interviewing and trauma-informed care.
  • A CAC advocate will meet with you to provide support, answer questions, and talk through next steps.

The nurse practitioner will explain the option for a non-invasive physical exam and/or lab testing. These exams are not internal and will only be done with the child or teen’s full consent. If they choose to participate in some parts of the exam but not others, that’s completely okay. Nothing is ever forced.

Caregivers will also meet with the nurse practitioner to provide background medical information and discuss any concerns.

Wrapping Up Your Visit

Your CAC advocate will continue to support you after the appointment by answering any remaining questions and helping you understand what to expect next. You’ll receive a resource and referral folder with helpful information to take home.

Before you leave, the nurse practitioner, advocate, and your family will meet together to review next steps, go over any follow-up needs, and make sure all of your questions are answered.

You’ll also have the chance to complete a brief survey to share feedback about your experience with the CAC — your input is always appreciated.

We’re here for you. Please reach out to our team with any questions or concerns at 330-297-8838.